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Privacy Policy – NE.CAB

Welcome to NE.CAB ("Company", "we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ne.cab and use our cab booking services.


1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Book a cab or transport service
  • Contact us via phone, email, or website
  • Make a payment through our platform

This information may include:

  • Name
  • Phone Number
  • Email Address
  • Pickup & Drop Location
  • Payment Details
2. How We Use Your Information
  • Process your cab booking requests
  • Manage payments and transactions
  • Provide customer support
  • Improve our website and services
  • Send booking confirmations and service updates
3. Payment Information

All payments made through our website are processed via secure third-party payment gateway providers. We do not store your debit/credit card details on our servers.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with:

  • Trusted service providers for booking and payment processing
  • Law enforcement authorities if required by law
5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Cookies, analytics and advertising

Our website uses cookies to keep your booking session, to understand how visitors use the site (Google Analytics) and to measure our advertising (Google Ads).

When you arrive from one of our ads, we store the ad click reference and campaign name in a cookie for up to 90 days and save it with any enquiry or booking you make. This tells us which ads lead to enquiries and trips.

When you send an enquiry or book online, we may share your phone number and email address with Google in a hashed (scrambled) form, so Google can match the enquiry or booking to the ad you clicked. Your name and the readable number or email are not sent. We also report to Google, in the same hashed form, whether an enquiry became a confirmed booking and its value.

You can block or delete cookies in your browser settings, and you can ask us to stop using your details for ad measurement by writing to book@ne.cab.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.


9. Contact Us

Head Office:

Fair Heaven Building, Metro Point, near ITBP Camp, Tadong, Gangtok, Sikkim 737102

Call: +91 7872929029

Email: book@ne.cab

Website: https://ne.cab